This Privacy Policy explains how Global Padel Travel Pte. Ltd., trading as Manakin, collects, uses, discloses, stores and protects personal data when you visit manakinmatch.com, create an account, post or apply for a job, receive communications or otherwise use Manakin.
It applies to coaches, employer representatives, website visitors and anyone who contacts us.
1. Who we are
Manakin is operated by Global Padel Travel Pte. Ltd., a company incorporated in Singapore with UEN 202521385Z and registered address at 32 Pekin Street #05-01, Singapore 048762.
Global Padel Travel Pte. Ltd. is responsible for personal data handled through Manakin. An employer becomes independently responsible for applicant information it receives through an application.
2. Manakin's role and the role of employers
Manakin provides a job advertising and application platform. It is not a recruitment agency, employer or party to any employment relationship.
When a coach applies for a role, Manakin shares the coach's profile and application with the employer that posted the role. Once the employer views, downloads, copies or otherwise receives that information, its own privacy notice and applicable local law may also apply.
Manakin may link to employer websites, social-media pages and externally hosted videos. Those services process data independently under their own privacy policies. We are not responsible for their privacy practices.
3. Personal data we collect
3.1 Coach account and profile data
Depending on what you choose or are required to provide, we may collect:
- profile photo, first name and last name;
- nationality, current country and city, and willingness to relocate;
- email address, telephone number and whether the number is also used for WhatsApp;
- coaching languages, experience and credentials;
- a personal introduction and the type of role you are seeking;
- your CV and any information it contains; and
- introduction or coaching videos that you upload, or links to videos hosted elsewhere.
Some profile fields are optional. If you include personal data about another person in your CV or other content, you must have permission to provide it.
3.2 Application data
When you apply for a job, we may collect and process:
- the vacancy and employer to which you applied;
- the date, time and status of the application;
- your submitted profile and any application-specific information;
- answers to application or screening questions if that feature is introduced; and
- records needed to confirm delivery, withdrawal or viewing of an application.
3.3 Employer and venue data
If you create or use an employer account, we may collect:
- your name, account email address and account credentials;
- the venue or business name, location, website, logo and social-media links;
- information used to verify your identity, authority or connection to the venue;
- job details, including the role, salary, contract terms, description, benefits and relocation support;
- purchase, invoice, refund and payment-status information; and
- account activity and records of applications viewed through the employer dashboard.
Payments are handled by a third-party payment processor. Manakin does not receive or store your full payment-card number or security code.
3.4 Website, device and usage data
When you use Manakin, we may automatically receive:
- IP address and approximate location derived from it;
- browser, device, operating-system and language information;
- pages viewed, links followed, referral source and timestamps;
- session, authentication, security and error logs; and
- cookie identifiers, advertising identifiers and consent preferences where applicable.
3.5 Data from other sources
We may receive data from providers that support payments, authentication, hosting, analytics, advertising, fraud prevention and communications. We may also receive data from linked external platforms, user reports and public business sources used to verify a venue.
3.6 Sensitive data and age restrictions
Manakin is intended only for people aged 18 or over. We do not knowingly collect personal data from anyone under 18. Contact us if you believe someone under 18 has created an account.
We do not ask coaches to provide sensitive information such as health data, religion, ethnicity, sexual orientation, political opinions or criminal-history information as part of a standard profile. Please do not include unnecessary sensitive information in a CV, video or free-text field. If screening questions are introduced, employers must not use them to request sensitive information unless they have a lawful and necessary basis for doing so.
4. How we use personal data
We may use personal data to:
- provide and secure accounts, profiles, job adverts and application services;
- share applications with the relevant employer and allow that employer to contact the coach;
- verify employers, moderate content and prevent fraud, misuse or unsafe activity;
- process purchases, refunds, invoices and payment confirmations;
- send essential service messages and optional alerts or marketing;
- analyse, maintain, improve and promote Manakin, subject to required cookie choices; and
- enforce our terms, protect users, defend legal claims and comply with legal, tax, regulatory and law-enforcement requirements.
5. Legal grounds where applicable
Where applicable law requires a legal ground for processing personal data, we rely on one or more of the following:
- Contract or steps requested by you: to create an account, provide the service, publish a purchased advert, process an application and deliver related communications.
- Legitimate interests: to operate and improve a safe and useful job platform, verify users, prevent fraud, secure accounts, understand service performance, promote relevant vacancies and establish or defend legal claims, where those interests are not overridden by your rights.
- Consent: for optional marketing, job alerts, non-essential cookies and other uses where consent is required. You may withdraw consent at any time.
- Legal obligations: to maintain required records, respond to lawful requests and comply with tax, accounting, regulatory and other legal duties.
6. Coach profile and application visibility
Coach profiles are not publicly searchable and cannot be browsed by employers. A coach's profile is shared only with the employer when the coach applies for that employer's job.
The employer may receive the coach's full profile, including contact details, CV and uploaded or linked videos. The employer may then contact the coach directly by email, telephone or WhatsApp. Those communications take place outside Manakin.
A coach may withdraw an application where that function is available or by contacting us. Withdrawal stops the application from remaining active within Manakin, but cannot recall information already viewed, downloaded, copied or retained by the employer.
7. Public employer content and job promotion
Job adverts and venue information are public and may be viewed without an account. We may reproduce and promote an employer's venue name, logo and job advert through search engines, social media, email alerts and other Manakin marketing channels. We do not use coach profiles, CVs, contact details or videos in public marketing without the coach's separate permission.
8. How we disclose personal data
We may disclose personal data to:
- the employer whose role a coach chooses to apply for;
- service providers supporting hosting, databases, authentication, file storage, email, analytics, advertising, customer support and security;
- payment processors, banks and fraud-prevention providers;
- professional advisers such as lawyers, accountants, insurers and auditors;
- courts, regulators, law enforcement and public authorities where disclosure is required or reasonably necessary to protect rights, safety or the service;
- parties involved in a potential investment, financing, merger, restructuring or sale, subject to appropriate confidentiality and privacy protections; and
- another party where you ask us to disclose the data or give valid consent.
We do not sell personal data. However, some laws may classify the use of advertising cookies or similar technologies as 'sharing' or targeted advertising. You can control these uses through our cookie settings where available.
9. International transfers
Manakin operates globally. Personal data may be processed in Singapore, in the country where an employer is located, and in other countries where our service providers operate. These countries may have different data-protection laws from your home country.
Where required, we use appropriate measures to protect transferred data. These may include contractual protections, recognised model clauses, transfer assessments and technical or organisational safeguards.
10. How long we retain personal data
We retain personal data only for as long as reasonably necessary to provide the service, complete recruitment activity, maintain security, resolve disputes and meet legal, tax and accounting requirements. The period depends on factors including whether an account remains open, whether a hiring process is active, the nature of the data and any applicable legal requirements.
Applications remain available to employers for a limited period after a job closes and may then be removed from the dashboard. We do not promise permanent storage or access.
If an account is deleted, we will delete or anonymise associated personal data within a reasonable period, except for records we are legally required or reasonably need to retain. Temporary copies may remain in protected backups until overwritten. Deletion from Manakin does not delete copies independently held by an employer.
11. Security
We use reasonable technical and organisational measures appropriate to the nature of the personal data and the risks involved. However, no online service can guarantee absolute security.
You are responsible for keeping your login details confidential and notifying us promptly if you suspect unauthorised access to your account. We will assess and notify affected people and regulators of a personal-data breach where required by law.
13. Service and marketing communications
We send essential messages needed to operate the service, such as account, application, job-advert and payment communications. You cannot opt out of messages necessary to maintain an active account or complete a transaction.
Job alerts, newsletters, product updates and promotional messages are optional. You can switch off job alerts, use the unsubscribe link in an email or contact us. Opting out of marketing does not affect essential service messages.
14. Your privacy rights
Depending on the law that applies to you, you may have rights to access, correct or delete personal data; restrict or object to processing; withdraw consent; receive certain data in a portable format; and complain to a data-protection authority. These rights may be subject to legal conditions and exceptions.
To exercise a privacy right or request account deletion, email data@manakinmatch.com. We may need to verify your identity and clarify your request. We will respond within the period required by applicable law.
You may also raise a concern with the Personal Data Protection Commission in Singapore, the Information Commissioner's Office in the United Kingdom or your local supervisory authority in the European Economic Area. We encourage you to contact us first so that we can try to resolve the concern.
15. Changes to this Privacy Policy
We may update this Privacy Policy and will publish the revised version with a new effective date. We will provide additional notice of material changes and seek fresh consent where required by law.
16. Contact us
Data Protection Officer
Global Padel Travel Pte. Ltd.
32 Pekin Street #05-01, Singapore 048762
Privacy and data requests:data@manakinmatch.com
General support:hello@manakinmatch.com